Solutions for Short-stay and Airbnb Management

What we do

Streamline Your Sales Journey – From First Contact to Close

Equip your sales team with a powerful, easy-to-use system to manage leads, nurture prospects, and close deals efficiently.

From generating proposals to tracking the entire sales pipeline, everything is seamlessly integrated.

Create custom forms to meet regulatory requirements and use pre-built response templates to save time while maintaining consistency.

Keep your team aligned with a detailed history of emails and notes, and gain valuable insights through real-time analytics. Fully customisable and configured specifically for Airbnb and short-stay operators.

Deliver Beautiful, On-Brand Guest Communications With HomHero

Make every guest interaction count with stunning, mobile-friendly emails designed in HomHero.

Use customisable correspondence templates to send responsive HTML emails that match your brand perfectly.

With dynamic fields, you can personalise each message and ensure guests receive the right information at exactly the right moment — from booking confirmation to check-out instructions.

Simplify Property Onboarding with Monday.com

Whether you're onboarding a new property or offboarding an old one, the process involves multiple steps and teams.

With Monday.com, we transform your workflow into a streamlined, visual system that keeps everyone on the same page.

From key collection and inventory checks to cleaning schedules and listing creation, every task is tracked and managed with clarity.

Get full visibility across your operations and ensure nothing slips through the cracks.

Turn Past Guest Into Future Bookings With HomHero

Your guest history database is a goldmine — it’s time to put it to work. Re-engage previous guests, promote new listings, and boost direct bookings with tailored campaigns.

Highlight emerging destinations, suggest local experiences, and launch offers your audience can’t resist.

Integrate with top email marketing platforms like Zoho Campaigns, Mailchimp, or Campaign Monitor, and start driving more revenue — directly.

Who we are

Hello, I’m Russell, thanks for dropping by.

My deep passion for Hotels started some 35+ years ago at Australia’s leading 5 Star Hotel, The Regent Sydney (Four Seasons).

During my career in Australia and Asia I’ve opened several hotels, developed Rooms Division Teams, headed Marketing, Distribution & Technology platforms and PMS Implementation teams. I’ve launched Digital Transformation projects, designed Guest Experiences and trained more people (and folded more towels) than I could count!

I’ve worked extensively in strata/management rights and short-term letting for many years. My focus is helping professional airbnb management companies and holiday letting agents across Australia to leverage technology, people and process.

My knowledge and expertise spans Property & Host Management Technology, Digital Marketing,Guest Experience Curation, Marketing and Communications.